Shipping policy

Shipping Policy
Last updated: 23.05.2025

Orders are processed and dispatched from Queensland, Australia.

Shipping Area
We currently ship Australia-wide.

Dispatch Time
Orders are usually packed and shipped within 1–3 business days. Delays may occur during peak periods or public holidays.

Delivery Times
Standard delivery: 3–8 business days (depending on location)
Express delivery (if selected): 1–4 business days

Please note these are estimates and may vary depending on your location and the carrier.

Shipping Costs
Shipping costs are calculated at checkout based on weight and location.

Tracking
Tracking details will be provided once your order has shipped.

Incorrect Address
Please ensure your delivery address is correct at checkout. We are not responsible for lost parcels due to incorrect addresses.

Delivery Issues
If your order hasn’t arrived or is damaged, contact us at kahvilands@gmail.com with your order number and any relevant details. We’ll do our best to resolve the issue promptly.